Stopped by for dinner after a ride down to Laguna for the - Harley Laguna Beach - Reserveringen te koop
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🤮 1/5 - Stopped by for dinner after a ride down to Laguna for the
By 👻 @Audrey J., 08/18/2022 3:00 am
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Stopped by for dinner after a ride down to Laguna for the weekend. I was really disappointed with the customer service here. I was treated poorly and felt extremely unwelcomed. I think this had a lot to do with my appearance. I did enter the restaurant with a helmet on while my bf parked his bike. I just ran in to put our names down and use the restroom while we waited. Upon entering I felt the hostess glaring at me. We were already off to a bad start! I am a young Hispanic woman, I was wearing a hoodie and yes I had a helmet on. But I was upkept and clean, this is the gear I have to wear to ride and once I got inside I planned to get myself together. The hostess explained restrooms were for customers only. He made the assumption I wasn't a customer purely off my appearance. Total disappointment, for a place of this caliber I was bummed they employed simple minded individuals like this. I let the hostess know I was in fact a customer and would like a table. I was seated shortly after and again I went to the hostess and asked where exactly the restroom was. He repeated that restrooms were for customers only. I reminded him once more that I was a customer and had a table. I asked if I had to place an order and pay before I was allowed to use their restrooms. He didn't like that response but I feel it was justified. The snooty attitude was totally unnecessary. I wasn't causing a disturbance, I didn't look like a hot mess and quite honestly he made me feel unwelcome because I wasn't "one of them." After finally being granted access to their miraculous restrooms that they seemed to guard tirelessly--we were finally able to order. We had a chicken pot pie, duck fried rice and mussels. The rice and mussels were phenomenal! Unfortunately, the pot pie was strike 3 for me. It was watery and the chicken seemed like they just shredded a Costco chicken and threw everything together--underwhelmed. Overall, I won't be back! This place single handedly killed my whole Laguna experience. If I could rate it no stars I would, the employees need a longggggg lesson in social skills.
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