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Grillz Steaks & Desserts Birmingham Reviews from The Last Year
It was alright
The meal started off with some loaded nachos which were alright until I found a massive piece off plastic that was in my mouth🤮🤮, which just put me off my entire meal. After that we proceeded to order which took about an hour ro come and the food was alright and it was not busy at all. Overall not very impressed.
Very bad service
Booked a table online to be told we 1st couldn’t be seated due to it been Ramadan, then said we could be be only have the table for 40 min due to Ramadan, was told I didn’t book it online, I even have the email reminder
Avoid Grills Steak House - Fools running the place
I recently visited Grills Steak House for ifthari, but my experience was marred by incompetence and poor customer service from the staff. Firstly, the restaurant has the incorrect website listed on its Google page, leading to confusion for customers like myself who made reservations online. While this could be attributed to mismanagement by Foodhub, the lack of attention to detail reflects poorly on the restaurant. Upon arrival, I was met with an abrupt and dismissive employee who insisted that I had booked with the wrong restaurant. Despite showing my email confirmation from the reservation made through the correct Google page, the staff member was uninterested in resolving the issue and instead resorted to offensive remarks, questioning my intelligence and even making inappropriate comments about my fasting. Frustrated by the lack of professionalism and empathy, I decided to leave the venue and seek alternatives for ifthar. It's evident that the staff at Grills Steak House lack experience in customer service and problem resolution, which is alarming considering the recurring nature of this issue. Instead of addressing the underlying problem with their website provider, the staff member's dismissive attitude only exacerbated the situation. While I have no doubt about the quality of the food based on the menu and pictures, the incompetence of the staff overshadowed any potential enjoyment of the meal. I strongly advise against dining at Grills Steak House until they address their issues with customer service and website management. It's clear that without significant improvements, this restaurant's downfall is inevitable.
10/10
The food is amazing; packed with flavours, mouthwatering. The portions are very very generous, definitely value for money. Staff are attentive, very polite and courteous, nothing seems too much. Will be returning soon.
amazing food and service
3rd visit to grillz Coventry Rd tonight. The food and service at this place is amazing. Special thanks to Fyaz and the rest of the staff. Will definitely be back soon
Great for a work meal
Pre booked with the owner for a large table. He gave me Waz’s number to sort it all out- Waz was extremely helpful and made the night run very smooth. Work meal out and definitely recommend! Great service Fast service Very fast food - one of the best! Will definitely come again inshaallah
Birmingham's Best Restaurants that are most frequently booked by customers of Grillz Steaks & Desserts Birmingham
Ranked #19 in Birmingham's Best Restaurants.
Tune into NBC News - Top Story Tonight 7:40p ET
By 🥷🏻 @ColorfulRod45, 05/02/2024 7:20 pm
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There will be a bit about AT about the platform tonight!
1 Answer
3 Comments |
Don't like the Answer? Add another one. |
Answer from 👻 @GiddySoup13 (05/02/2024 7:28 pm)
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Let’s go. Get more people placing bids!
3 Comments
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Comment |
By 👻 @ContentedTooth13 (05/02/2024 8:19 pm)
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By 🥷🏻 @ColorfulRod45 (05/02/2024 8:23 pm)
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Welcome to the Platform!
By 🤣 @ArtisticArch12 (05/02/2024 7:36 pm)
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