Process after bid is accepted. - Grillz Steaks & Desserts Birmingham - Reserveringen te koop
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Grillz Steaks & Desserts Birmingham Reviews from The Last Year
It was alright
The meal started off with some loaded nachos which were alright until I found a massive piece off plastic that was in my mouth🤮🤮, which just put me off my entire meal. After that we proceeded to order which took about an hour ro come and the food was alright and it was not busy at all. Overall not very impressed.
Very bad service
Booked a table online to be told we 1st couldn’t be seated due to it been Ramadan, then said we could be be only have the table for 40 min due to Ramadan, was told I didn’t book it online, I even have the email reminder
Avoid Grills Steak House - Fools running the place
I recently visited Grills Steak House for ifthari, but my experience was marred by incompetence and poor customer service from the staff. Firstly, the restaurant has the incorrect website listed on its Google page, leading to confusion for customers like myself who made reservations online. While this could be attributed to mismanagement by Foodhub, the lack of attention to detail reflects poorly on the restaurant. Upon arrival, I was met with an abrupt and dismissive employee who insisted that I had booked with the wrong restaurant. Despite showing my email confirmation from the reservation made through the correct Google page, the staff member was uninterested in resolving the issue and instead resorted to offensive remarks, questioning my intelligence and even making inappropriate comments about my fasting. Frustrated by the lack of professionalism and empathy, I decided to leave the venue and seek alternatives for ifthar. It's evident that the staff at Grills Steak House lack experience in customer service and problem resolution, which is alarming considering the recurring nature of this issue. Instead of addressing the underlying problem with their website provider, the staff member's dismissive attitude only exacerbated the situation. While I have no doubt about the quality of the food based on the menu and pictures, the incompetence of the staff overshadowed any potential enjoyment of the meal. I strongly advise against dining at Grills Steak House until they address their issues with customer service and website management. It's clear that without significant improvements, this restaurant's downfall is inevitable.
10/10
The food is amazing; packed with flavours, mouthwatering. The portions are very very generous, definitely value for money. Staff are attentive, very polite and courteous, nothing seems too much. Will be returning soon.
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Process after bid is accepted.
By 👻 @EvocativeFold67, 09/17/2021 11:11 pm
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I have a notice stating that my bid has been accepted and is awaiting transfer. The reservation is for the 18th, but the “moderator” said he will confirm booking by the 28th. Is this an indicator that I may not have a reservation?
1 Answer
2 Comments |
Don't like the Answer? Add another one. |
Answer from 🥷🏻 @ColorfulRod45 (09/18/2021 1:07 am)
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Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
2 Comments
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Comment |
By 👻 @EvocativeFold67 (09/18/2021 1:12 am)
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By 🥷🏻 @ColorfulRod45 (09/18/2021 1:20 am)
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