Frigate's Waterfront Bar & Grill North Palm Beach Tripadvisor Reviews - Frigate's Waterfront Bar & Grill North Palm Beach - Reserveringen te koop
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North Palm Beach's Best Restaurants that are most frequently booked by customers of Frigate's Waterfront Bar & Grill North Palm Beach
Frigate's Waterfront Bar & Grill North Palm Beach Tripadvisor Reviews
Latest Reviews On Tripadvisor
32 Reviews
0 Replys |
Poor customer service.
I generally enjoy this place but not this time. I had a dinner reservation for 7 people for dinner. We were celebrating a birthday, so I brought a Publix . When I arrived for my reservation appointment, I asked them if they would put the cake in the refrigerator and serve it at dinner when I was informed that there would be a $15 charge. When I was speaking to the manager, I told him I was not informed of the charge when I was made the reservation he made absolutely no apologies, and insisted that they they charged to serve the cake which I couldโve done myself either way they would charge me $15 regardless. He said the reason why they charge a fee to serve. My cake is because I wonโt be buying their dessert. However, he was still getting drinks, appetizer and entrรฉe which amounted to $400 that we spent for dinner there. Rarely do we ever order dessert anyway so they were not missing out on our ordering dessert. Manager would not budge. In addition, I ordered a chicken sandwich which I had ordered before in the past and I noticed that the chicken was much thinner and the sandwich was much smaller for the same price so I feel like they are cutting their entrรฉe sizes while still charging the same amount .
Be the first to ReplyTerrible Customer Service!
If i could give o stars i would. I have been going to Frigates as a tradition with my family for Easter it is a party of 11 . I called over a week ago i got a clueless hostess that said because it was a large party i would need to go through there catering snd send an email. No problem. I did this followed it up by 3 phone calls . I was assured my email would be answered today on my 4th call the hostess says sorry we are booked for Easter! I requested a manager because i did not get the courtesy email ,phone call nothing. The manager only response was i am only answering this phone call because you asked for a manager no apology no excuse . I am livid . Customer Service is zilch here.. I will be going elsewhere with my business since obviously they don't need the business!
Be the first to ReplyBithday get-together
Great service and fresh sushi. Had my birthday with my nephew and 2 others. Attentive staff and food was top notch.
Be the first to Replyretirement lunch
whet there for a retirement lunch there were 8 people we all order something different some people food was cold some sent there back to be cook right the service was good but the food was ok i would not come back again this is our second time nothing change for what we pay for not worth it
Be the first to ReplyThis place sucks no customer service whatsoever
Over the last 7 months on and off I have been calling this business to make arrangements for social events and get togethers. I decided on Friday November 10th to give it one more try and still I had a problem. The problem is it doesn't matter the day time hour minute second century nobody ever ever picks up the phone I can call for hours and hours and hours and no one picks up the phone. Nobody wants to leave a message when they're on a time limit. What is the point of having a phone if you can't talk to the individual to get some generalized information. Then they have the audacity to get mad when I ask him for a manager that never produced itself and decided to call law enforcement because I was calling too much trying to get a manager. I will never waste my time energy on purpose on such disgusting obnoxious customer service. It's not worth it. Besides people don't even know what they're eating because they haven't seen kitchens and these restaurants and you don't know who's touching your food that you don't know where their heads have been before. Customer service is not what it used to be reliability and consistency is not what it used to be. I wish I could get a hold of stu Miller who owns the restaurant so he can know exactly what's going on here and all of it's deficiencies. I will never recommend this place I will never go to this place and I will never consider saying anything nice. Because I had the worst experience nobody should have to go through that.
Be the first to ReplySuperb find
Visiting our friends who live in the local area and what an amazing find! Superb waterfront views, extensive menu including a great sushi selection and delicious burgers. Staff were very friendly and attentive and the overall ambience was superb Small shop selling merchandise and indoor seating available Will definitely return
Be the first to ReplyPleasantly surprised
This spot exceeded my expectations! Itโs so much more than a typical waterfront bar/restaurant. Good wine list and food was fresh and delicious.,
Be the first to ReplyNot bad
Beautiful setting at night, The lighting is good outside. Looking over the water view isn't that awesome. But when the lights come on, not bad I guess. Service was good. Overall ok place,
Be the first to ReplySeparate checks are a policy violation--really!!
The food is so-so. Kinda of pricey. But what really disappointed all of us (5 couples) was that they wouldn't give us separate checks!!!????? Said it was against our policy!!??? Uh? In this day and age of computers, etc., you can't give us sperate checks????? Suit yourself!! Not going back!!!
Be the first to ReplyVery nice seafood location on a canal in North Palm Beach.
Picked this for a family vacation spot for dinner after seeing the reviews on Trip Advisor. We were not disappointed . We has smoked Mahi fish dip , Caesar salad, grouper/risotto entrees and shrimp scampi. We would've rated the food 4 1/2 out of five, but your overall rating got pushed up through the incredible service and friendly nature of the staff. The hostess, waitress and servers were all wonderful. Of course the ambience is great as well.
Be the first to ReplyStill a Go To Spot
We had some friends in town from upstate NY, so we decided to go to Frigate's since we had not been in a while. As is usual, we were treated well by the host and sat with a nice ocean view. We had a great server, Laniyah, who was professional and very funny too. After some drinks, we ordered dinner and all the entrees were good except for the seafood ones. I had the fish tacos and my wife had the rainbow roll. Might have been the season, but the fish was just not on par with what we have had in the past. Aside from that, it was a great evening and we will be back. Though, I don't understand having valet service when it isn't so crowded- seems like a hassle.
Be the first to ReplyBeautiful waterway view!
We came for lunch. The menu has a variety of seafood and sushi options. We ordered the scampi bowl and Greek bowl. Both entrees came with either a house salad or a Caesar salad. The salads were fresh. The pasta bowls were tasty but were skimpy on seafood. The Greek bowl had two shrimp and one scallop. The scampi bowl had four shrimp. The key lime pie was good. Service was attentive. Price was moderate. The restaurant is on the waterway and has inside/outside seating. Valet available.
Be the first to ReplyService great, food disappointing
My husband, adult daughter and I dined here early last night. We were seated immediately. We ordered the sweet potato mahi mahi, the grouper and the scampi. The fish was well cooked, but covered in a goopy sauce. The scampi was probably the best dish but bland with not enough sauce for the amount of pasta. None of the dishes were well seasoned. Key lime pie was excellent.
Be the first to ReplyGreat atmosphere
Great atmosphere with lit palms and water. Outdoor seating was abound. Exceptional service and food!
Be the first to ReplyGood times
Had the hog fish and key keylime pie, everything was good the service was a little slow but they had a large party so its understandable.
Be the first to ReplyBrief Visit
Looked like a nice place from street. Just wanted a Bloody Mary and possibly a light snack. Bloody Mary was nothing like I would expect from a restaurant like this and Tequila Seltzer came in a can. :-( Boneless Wings were very good. Server was fair at best. I'd give them a "C" at best.
Be the first to ReplyExcellent food!
We went there for lunch with family and friends and we were all totally impressed with the service and the food. It was a bit cool to sit outside but even inside the atmosphere was nice and the decor pleasing. I had the blackened chicken and brie sandwich and it was absolutely fabulous. The bread, the grilled onions, all together delicious, The fries were cooked to perfection and very crispy. The lobster mac and cheese was out of this world and the seafood risotto was also excellent. I would recommend this place to anyone who wants a great meal!!
Be the first to ReplyNot worth the money
The food was good, but the price of my martini was off the rails. Iโm still stewing over being charged $20 per drink!!! It isnโt listed on the menu, so we were blindsided by the bill. And to add insult to injury, the martini was the smallest Iโve ever been served. The food was good, but I wonโt go back. Bad value for the money
Be the first to ReplyNot as good as in the past.
We have frequented Frigates since it opened. We were surprised to find a number of tables available when we arrived. Our order was taken promply and our food soon arrived. One person in our group ordered shrimp scampi and that was the best item. Another order was macadamia grouper sandwich which was overdone. Two others ordered spicey tuna bowls which was OK. And then there was my order! I ordered the jambalaya which is usually one my favorite dishes. Not tonight! My bowl was about half the amount of most places. The rice was dry with no liquid on the bottom. There were three shrimp, two slices of andouille sausage and one piece of chicken. $25 for three shrimp seems a bit excessive. When we spoke to our server, he said that he could have taken it back to the kitchen to have more added but at that time we were ready to leave. Our server said they had cut the portions in size and the protein in half. Perhaps they should cut the price also. A trip to Waterways to see what the competition os producing would be a good idea. Our son had been to their Melbourne location and said it was much better.
Be the first to ReplyGreat outdoor patio and brought the dog:))
We were all very happy that we stopped today for lunch. Not only was the patio dog friendly (water for the dog would have been a nice touch) but the food was very good. My Mahi was moist and tasty unlike the dry slop at Seasons. Loved the views too!
Be the first to ReplyVery nice atmosphere
My husband and I stopped in for the first time while on our boat. We sat outside by the water which was a really nice way to eat. I had the butternut squash soup which was really good. We also had the calamari and wings. Everything was very good. We'd like to come back for a full dinner.
Be the first to ReplyCute Waterfront Bar
Great spot on the water. Good food, lots of options, massive patio and good service. Fish tacos were amazing as was the grouper sandwich, and everything we watched come out of the kitchen looked amazing. Beautiful looking raw bar as well!
Be the first to ReplyFatherโs Day Brunch
Donโt waste your time. Plenty of other reputable restaurants in the area that provide quality service and food. Their brunch โspecialโ is a joke. Worst seafood in South Florida with even worse service from both front of house and management. We spent $100 for 3 waters, 4 peel and eat shrimp, two sausage links, 3 mini waffles, and some overcooked scrambled eggs. All of which had flies buzzing around them with wait staff dripping sweat into the refills. When I asked to pay for something on the menu that was comparable in price to the meal we ate, I was met with a short attitude and unwillingness to understand the issue at hand. Bottom line - food is disgusting/over priced and staff doesnโt give a sh**.
Be the first to ReplyGlad I went back
First time at Frigate after a few years. I have heard in the past that the food had gone down hill and decided to stay away since many options in the area. I showed up early and was greeted warmly by the hostess and seated right away. Our server Sandy was spot on and greeted us and introduced the specials. I had the Mahi, my guests had the fish tacoโs and chicken sandwich. Everything was Fantastic and in fact fish sandwich was one of the best I had this season. Needless to say, Frigates had great food and service and I am looking forward to returning.
Be the first to ReplyDinner with friends
Beautiful setting, background island style music, wonderful food and happy hour drinks! Will come back when we are in town again.
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