Disappointing drinks and service, great main! - Figo Stratford London - Reserveringen te koop
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😒 3/5 - Disappointing drinks and service, great main!
By 👻 @Elizabeth A, 08/11/2022 3:00 am
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A party of 2 friends and we had wanted to try Figo for a while. The experience started off not great as soon our drinks arrived my friend requested syrup in her old fashion as that's how it's usually made the waiter debated with her about this before he eventually went to request this be added from the bar. I arrived a little after her and my cocktail came with the glass 2/3 full. I queried this with another waitress and she told me that's how it is, I then showed her the image on the restaurant Instagram and she told me it was a different glass (it was not, it was the exact same glass) and she said it's all measured. Alcohol is measured the rest of the cocktail is not, so I requested she spoke to the bar man and get me another. This had already set us off on a bad start. Starters were fine and main was perfect. However after our plates being cleared we were not attended to again. No one asked if we wanted more drinks or to see the desert menu so we eventually asked ourselves. While waiting for our desert on table next to us the lady had called our waiter over as her G&T. She said only tasted like tonic. Once again the waiter proceeded to debate this with her to the point that he sniffed her drink! I can not believe the poor training that these waiters have had and why they don't just apologise and request a new drink from the bar. The woman had to tell him to do this herself before he went to do so. After a long wait for desert, it was average at best. My friends chocolate fondant was cold although tasty, my tirimusu had no taste what so ever! No coffee, not sweetness, no amerreto. So disappointing as someone who loves a desert after a few bites I left the rest. When we asked for the bill the waiter cleared our plates and asked how it was I told him I didn't enjoy it to which he said nothing (why ask?) Overall this could be such a great place, our pasta for main was lovely however the service and attitude of the staff was a big let down coupled with average drinks and deserts. A lot of work to be done!
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