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Fatima's Lebanese Restaurant Redfern Reviews from The Last Year
Great Lebanese in Surry Hills
Huge shoutout to Fatimas Lebanese Restaurant! The food was decent, but the real stars were the staff - so friendly and fun, they made our night out with the mates absolutely brilliant! Prices were very reasonable and portions were massive, plus they were super chill about our rowdy group behaviour. Definitely recommend for a lively and welcoming atmosphere! #FatimasLebanese
Let down and disappointed 🙁
I booked one of the cushion rooms to celebrate my son’s 18th birthday. 22 guests turned up and had agreed and paid a deposit for the mega banquet which included all meats and vegetarian dishes. I was very disappointed however, that on the night of the event I realised that not everything on the banquet was served such as the grilled kefta and the cabbage rolls. I was, regardless charged $50 per person for the mega banquet and received the $40 banquet. When I realised later and asked why the food served was not as planned I was told by the owner that they had “run out of kefta” but they had served extra of the other meat. However the extra food was due to me paying for 28 guests when only 22 had showed up which included children under 12! My question is: how do you run out of the food that was pre ordered for a function 2 weeks in advance? And why not let me know on the night and charge me for the mega banquet regardless? Other disappointments were the stained tablecloths, tiny plastic wine “glasses” and the general untidiness’s and dirty carpet. Also the fact that I was not able to sit down and enjoy the event as I had to literally do the waiters’ job of distributing the food on the tables as the staff, although lovely and friendly, brought the food upstairs and placed it in a spare room next door to get cold while they went downstairs to take care of other customers. I am guessing they were understaffed. They inconsistently served some of the food on the tables however as the guests kept arriving there was no one there to serve. Another disappointment was the fact I was told that there was no time limit for the seating and that the restaurant closed at midnight. This was one of the main deciding factors in my choice of venue as other venues had a limitation of a 2 hour seating. On the night the owner denied that this was communicated and we were asked to leave by 10:30 despite my husband noticing that at 10:45 as we were walking out, they had accepted more customers in the restaurant. In fact on their website they advertise as being open until 2-3 a.m. I did not appreciate the dishonesty and the poor service. The food was average apart form the grilled chicken which everyone loved. I also appreciated Baraquet’s help (sorry for the misspelling) in helping me with the decorations. Limit
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Tune into NBC News - Top Story Tonight 7:40p ET
By 🥷🏻 @ColorfulRod45, 05/02/2024 7:20 pm
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Answer from 👻 @GiddySoup13 (05/02/2024 7:28 pm)
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