Dated and Tired. Rude front of house staff. - Fasano Fifth Avenue New York - Trade Reserverings
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🤢 2/5 - Dated and Tired. Rude front of house staff.
By 👻 @Carol A, 03/23/2023 3:00 am
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I visited with my daughter and arrived home today. The staff front of house were just rude and very unhelpful. Cleaning lady lovely. Room was not the best but we only used it to sleep. Carpets old and dirty, bed on myside was well worn and dipped on my side really over used. Decor was old and very dark. Lighting was very poor. Lights on the ceiling and wall lights were all on the right hand side of the room. That with the colour scheme mad if feel dark and dingy. There is a bar on the 14th floor but it is not run by the hotel. It has a great view of the Empire State Building only 2 blocks away but only used it once. I got a martini cocktail and a glass of wine cost $38. very expensive. But then again I paid $9 for a beer in another place. so watch out. Location was right in the heart of Korea town and 32nd street and 5th Ave where the hotel is located has too many Korean fast food resturants it is always packed. If I was to go again I would choose again I would get a hotel between 36th and 43rd street between 5th and 8th Ave. Overall wished I had chosen a different hotel and paid a bit more. You get what you pay for.
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