Acceptable Food But Terrible Service - Dreyfus Toronto - Reserveringen te koop
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🤮 1/5 - Acceptable Food But Terrible Service
By 👻 @KoKo2014, 08/14/2022 3:00 am
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Our party of three, including a friend from Vancouver, went for an early dinner in early August. The food was not bad but the service was terrible! This restaurant simply doesn’t know what hospitality means. We had a patio reservation but they made us feel as if we were “crashing.” We asked to be given a table not directly in the sun but were told we had no choice. Then they put the three of us at the end of a long bench to share a communal space with another couple. The patio is the most unattractive I’ve ever seen with no plants, flowers or any natural vegetation to beautify the space. We had to wipe our table because of the dust gathered from passing cars. With a few exceptions maybe, most of the staff including the owners and our uncouth server looked totally unhappy with long faces and an attitude problem. It made us wonder why they should bother to remain in the business at all. No smiling faces even though they were all maskless and nobody ever said to us: “Welcome to our restaurant.” If they didn’t even enjoy their jobs themselves, how could one expect them to accommodate and please their customers? If not for the $20 per person cancellation charge, we would have left right away. Although the food was not bad, we found the menu very limited in choice. Pompette in Little Italy is much better! Worst of all, when I submitted a candid review on their website, not only did they not publish it, but instead sent me an arrogant email hurling insults! My friends and I heard a lot of good things about this restaurant but were totally disappointed and appalled with our experience. They certainly do not deserve a spot on Canada’s Best 100 - Canada and Toronto can do much better! Needless to say, we will not ever return again!
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