Came here today 03/22 on my birthday, our waitress was new - Din Tai Fung Torrance - Reserveringen te koop
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🤮 1/5 - Came here today 03/22 on my birthday, our waitress was new
By 👻 @Debora D., 03/22/2023 3:00 am
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Came here today 03/22 on my birthday, our waitress was new and in some sort of training , she forgot to enter 1/2 of our food, the other 1/2 came 30 minutes later, she came and apologized also the manager I wish I would had gotten her name came apologized about the food taking forever and said she would comp the food for the inconvenience, once we got our check they charged us for everything, since we are in the food industry ( we own a bakery) we didn't want to make a big deal but we were speechless at the same time that a manager would promise something and not do it. I would never do something like this to my customers. Din Tai Fung I truly believe your management needs better training. Unfortunately this was my first and last time dining at this place.
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