WORST RESTAURANT IN New York- AVOID AT ALL COSTS! - Dhamaka New York - Reserveringen te koop
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🤮 1/5 - WORST RESTAURANT IN New York- AVOID AT ALL COSTS!
By 👻 @PreityU, 08/25/2023 3:00 am
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WORST RESTAURANT IN NEW YORK. AVOID AT ALL COSTS! I had a horrendous experience at dhamaka and judging by some of the other reviews, I'm not the only one. The problem is not the food. It is the management and the attitude of the host. This review is specifically for the manager Tina Dholikar. I'm horrified that such a acclaimed restaurant would hire someone this devoid of common courtesy and manners. We were late for our reservation by 15 minutes due to the traffic and Tina refused to seat us. It was a full restaurant and food coming in for the tables and yet she refused to seat us. We had asked for the manager at which she said" that would be me, I know I dont look like it, but I am". Indeed she did not sound or look like a floor manager who knows how to talk to customers. She went on and on about how it would be disrespectful to the chef and his time and yet it was perfectly fine that we wasted 30 minutes rushing to get to our reservation. She spoke back to us three separate times. It is perfectly fine for a manager to say that they cannot accommodate a guest as they missed their reservation but there is a way to do it. Being antagonistic and rude to the customer all the while making a huge deal blaming them for being late is not the way. We then asked if she had a business card in case we needed to get in touch with the owner, she replied "sorry, we dont like to cut trees". I then said "those are basic marketing materials" to which she replied "we are looking for a certain type of diner and are not trying to market our restaurant to everyone". Im sorry, but this is beyond acceptable and she would be fired on the spot at any other decent restaurant. I get that your restaurant is enjoying good reviews now, but having horrible staff like this really makes your restaurant look very undesirable. There are a million restaurants in NYC and no one needs to come to dhamaka. We ended up going to a wonderful Indian spot that did accommodate us and was very courteous. We will be sending everyone there. I would really prefer to not waste my precious holiday time writing a review, but it was beyond rude and sorry, but awful attitude like this will only beget aa very negative reputation. Read your comments- several have also commented on Tina's attitude. Sorry, but your restaurant's reputation is worth a lot more than a staff member.
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