Ordered breakfast Togo, waffle and eggs basted. - Cracked & Battered San Francisco - Reserveringen te koop
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🤢 2/5 - Ordered breakfast Togo, waffle and eggs basted.
By 👻 @P K., 08/01/2022 3:00 am
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Was told 20 min. Came down about 25 min later and was told it wasn't ready and would be another 20 min. So clearly they hadn't even started the order in the time they told me it would be done. I was miffed but said fine and went to a bookstore near by to kill time. Come back 20 min later and the cashier asked me what basted eggs are... ?!?!? I ordered on the phone no mention of not servicing basted eggs (at a brunch spot), came to pick it up after 24 min told it isn't ready but no mention of not having basted eggs, and then when I come back and the order is supposedly now ready but how can it be ready if they have to ask me how to cook my eggs?!? Apparently they just decided over easy would be fine. Why then did they ask me again 45 min after I ordered what basted eggs are if they aren't going to serve them to me anyway? So I give up on getting properly cooked eggs and take the food home which is a block and a half away. The waffle is so cold butter won't melt on it?! So I had to wait for 45 min for a cold waffle and uncooked eggs (I don't like slimy whites which is why I order based. If they had told me they can't do basted I would have asked for scrambled.). Customer service was pretty rude as well considering the number of mistakes they made. They made meFeel like I was putting them out the entire time. Do yourselves a favor, there is like 4 other brunch places within 2 blocks of this place.... Go to one of them instead.Per owners response: Nope, it wasn't last Sunday. But It does concern me that you apparently tried to run a restaurant for hours and hours without electricity - makes me question how you could keep things in proper temp if your walk in and freezer weren't operational. Kind of a bigger red flag than bad service now you just sound dangerous.
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