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Casa Cruz New York Reviews from The Last Year
A list restaurant: Excellent food but very high priced
Extremely nice setting with very friendly staff. I understand why this a a place for A-listers in London. Prices are very high so be willing to open up your wallet. Service goes fast, too fast. Enjoy it, but don't complain if you have a high bill ;)
The main server Christian offered to purchase my friend and
The main server Christian offered to purchase my friend and me drinks when we walked in (as seen in this video). He then proceeded to sexually assault the two of us -- groping us on our butts and touching the two of us around private areas. The more we protested, the more the staff looked away -- the female hostesses and the server who was shorter with a mustache both told us to "chill out, honey." They all looked away from us as we begged for help from him -- he is married with a young daughter who is on his screensaver. He ordered more and more shots for himself, getting belligerently drunk; and by the end of the night, the restaurant gave us Christian's bill. We said we would not pay because we did not order anything at all -- Christian accosted us and offered us shots that he instead took; but the restaurant accused us of stealing -- while Christian was drunk and nowhere to be found. The restaurant belittled the two of us when we reported the assault, and they pushed us out. I give this place one star when I wish to give it zero. I will be filing a police report. No woman should feel this unsafe/uncomfortable when PAYING their own money.
Service: People are rude.
Coat check requires you to check in your coat. I don't think anyone can require you to check your belongings. ambiance is good. food is okay.
Ultra chic setting, gourmet menu and great service.
It is the perfect place for a business meeting, social get together and /or a special date night.
Great food Excelente service And great ambiance.
Beautiful place.I love casa Cruz. Private Club
Honestly the food was underwhelming.
I don't think this experience as a whole was worth the hype.
The most amazing place with the most amazing staff! Feels
The most amazing place with the most amazing staff! Feels like home every time I go. Such a fun vibe with the most fun people. 10/10 bar tenders, love them with my whole heart! Soriano, Camillo, and everyone there are seriously the best.
I would give 5 stars only because of the waiter.
He was very kind but after dinner we decided to have drinks at the bar and when I ordered a mocktail the bartender rolled his eyes at me. So if you don't drink alcohol don't go to this place because you are gonna get judged.
terrible food, service, management.
.. would never go back! made the reservation a month in advance advance & ended getting a table in the patio ...
Not taking responsibility!
I brought 10 friends to dinner. One of their staff members reached over to clear something off the table and spilled a full glass of red wine over my brand new outfit. At the moment, they acted like they would make the situation whole, but they have not. They have then tried to say it was my husband's arm, but he was on the other side of the staff member and not near the glass. Not only have not paid for dry cleaning or replacement of the ruined clothes, they are just stringing me along after numerous follow-ups over the past two months. Very disappointing.
If I could give this place 0 stars I would.
The 1 star is only for the ambiance and nothing else because the décor and aesthetic of the entire place is stunning. I came here on Saturday night with a reservation for 2. We were seated on the terrace and it was pouring out. The terrace is covered with what looks like a circus tent- it was just an awful eyesore, so we asked to be seated in the dining room, but was told we only had about an hour for our meal because there were other reservations in that room. Turns out- we never saw any other reservation after us. We got setup in the dining room and after ordering drinks, we were told we had to move again because the way the room was setup didn't "flow" apparently. Mind you- no one was seated near us, the only people in the room with us were against the back wall. They moved us to the corner of the room against the back wall so that the entire room was empty except for all 4 tables that were filled with customers seated next to each other cramped against the back wall- very strange. Not only that, but we had 5 different waiters and each one was ruder than the next. We ordered our food and it was just very average. The portions were huge so we asked if we can take the leftovers home and they said it was no problem. After our meal, a different waiter told us they didn't have any more take out containers so we couldn't take anything to go (later after reading some of these reviews, it's clear the restaurant told others that they have a no take home leftover policy- which is just bizarre that they lied to us about that). Another thing to add is that the table next to us ordered steak and when they asked for a steak knife, the waiter told them they didn't have any. I really wanted to love this place, and had it not been for my awful experience (honestly my worst experience at any restaurant ever), I would have loved to come back here for drinks only. It is truly a beautiful place, but I will never step foot in this restaurant again. We left the restaurant with the ICK and I've never felt so weirded out after a meal in my entire life.
Beautiful space.
There is no denying the pleasing interior design of this townhouse. I would say it's worth it to maybe stop by for one expensive drink and an Insta snap. (Beware that flashes are not allowed.) As far as crowd, food, and everything else, I would definitely not return. The experience in a nutshell: They tried to sit us on the sixth floor, which is a tented outdoor space with heaters, and which other Yelp reviewers said to steer clear of. Not suitable for a November night. We waited an hour for a table in one of the regular dining rooms. The food was nothing to write home about, especially for the prices. Steak tartare was way too cold to even taste any flavor, and it almost seemed like they tried to hide the small portion by throwing in lots of potato sticks around the meat. And, by potato sticks, I mean something you would grab with the pretzels at a 7 Eleven! The bronzino was adequate, nothing special. The soufflés were actually quite good, the cheese soufflé being stand out. The dessert soufflé was yummy, as well, but the sauce for the center was not hot enough and lumpy. Also, servers didn't seem instructed on how to serve soufflé properly. The staff was hit or miss. Two of the hosts were obnoxious, especially with our not wanting to sit on the sixth floor. We did realize that the Italian hostess may have been unintentionally rude, since she didn't have a full grasp of the English language and kept using the word "finally" in her sentences. Hearing, "So, you're finally ready", in a condescending tone after we had been waiting an hour for dinner, is not what anyone wants to hear before they're about to pay five star prices for something that is mediocre at best. The rest of the staff was nice enough, especially the other female hostess. Now, let's get to the scene. The DJ in the bar area was ok. Average music for an average crowd. People were dancing. The music was at a nice volume so people could still talk. The people who stood out the most were the two sugar daddy's (one with a gut and comb over) who had just met their sugar babies. My group was seated next to them, and we couldn't help but be amused when the server asked the girls to see their ID's before pouring them glasses of champagne.
5 * evening
Our first visit and what a great find, the best steak in London. Impeccable service, Sophia was our server and was as knowledgable of the menu as she was attentive to our table. Great music and delicious cocktails, the wine list was overwhelmingly good - but with an equally good selection of wines by the glass. Don't expect a cheap night out, but in London, you get what you pay for.
Delicious food and splendid service
We dined at Casa Cruz in early September. Loved the South American theme for the menu and everyone enjoyed the array of dishes we chose. We also loved the Chilean wine recommendation and the stylish vibe of decor. Lovely evening
Exceptional
Dining at Casa Cruz is always an exceptional experience with knowledgable and friendly staff, delicious food and a decadent atmosphere. Our go-to for a special meal
Ok food and disappointing service
The 1.2kg steak and the meat tartare were ok. The roasted avocado was absolutely flavorless and unripe. The waiter was obviously pushing us to order more food than we wanted (instead the amount we ordered was more than sufficient). While addressing older people, the waiter consistently used a language which is way too informal and absolutely inappropriate for any restaurant of any level. He also wasn’t very knowledgeable about the food on the menu. We were quite disappointed with this place.
Valery & Casa Cruz
My birthday dinner. I'm a local and have always wondered what lay behind the gold door.. door man was lovely really welcoming. All the staff greated us and made us feel very welcome. We had Valery who looked after us all evening - he was amazing, so professional, passionate and kind hearted. He recommended dishes and drinks. He made sure we was happy with everything To be honest, the food is average for the price. The drinks are delicious but be willing to fork out as the service is consistent and the drinks keep coming. Atmosphere lovely. We sat on the terrace which was lovely as warm weather. The decor is stunning, the mirror staircase and toilets are fun and instagramable if your thing! I'd recomend for drinks and nibbles!
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Waiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answermore then 15 submissions at the same time
can i get more then 15 submissions at the same time and how do i make this happen
Give the best answerWrong resy
I bought a resy for Tatiana By Kwami and when i unlocked seller lied it was for a different restaurant
Give the best answer