Disappointing - Carousel London - Reserveringen te koop
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🤢 2/5 - Disappointing
By 👻 @A J, 03/30/2022 3:00 am
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We were really looking forward to trying the ‘new’ Carousel after having only previously attended guest chef collaborations (these are great). We chose the wine bar and opted for bar snacks. Firstly on the food, the quality and taste didn’t adhere to the price tag and we were left really disappointed. We ordered bread, deep fried artichoke, crispy chicken, steak and broccoli. The portion sizes left a lot to be desired. Secondly, the service. The staff were all lovely and smiley but felt they lacked experience (not their fault!). Attention to detail like changing the wine glass when you change grape is of course crucial and sadly we didn’t even get a chance to say anything before the wine was poured. There was also an awkward mix up with the wine order - we went with one option but were charged 53% more for a different wine. The manager took 20% off the wine but this was still disappointing as we’d bought 2 bottles and were left feeling as though it was our fault. A shame but sadly, that will be the last time going back.
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