disappointing after a big hype - Bubala London - Reserveringen te koop
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London's Best Restaurants that are most frequently booked by customers of Bubala London
😒 3/5 - disappointing after a big hype
By 👻 @Familyontour4of4, 01/15/2023 3:00 am
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Our daughter was so pleased to be able to book this restaurant for us, pre a show as she had enjoyed her meal at Bubala Spitalfields previously. Sadly we had a disappointing time with our food arriving really very spaced out between dishes (everyone around us had clusters of plates) and so, so slow service, especially tricky when we were against the clock (which the staff knew but we had allowed 75mins). The wine was difficult to enjoy! and we had to leave before our last dish arrived (the one I was most looking forward to). We paid mid meal as the service was so slow! The waiter made a number of mistakes and so did remove one dish cost from the bill and the next day, we received an email confirming a further refund had been given. All great customer service but not sure we will try again at Soho - may Spitalfields as our daughter is determined to share her enjoyment. tbc.
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