Lovely breakfast spot at the Park Hyatt - Brasserie du Park, Park Hyatt Dubai دبي - Reserveringen te koop
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دبي's Best Restaurants that are most frequently booked by customers of Brasserie du Park, Park Hyatt Dubai دبي
😍 5/5 - Lovely breakfast spot at the Park Hyatt
By 👻 @Christina, 08/18/2021 3:00 am
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This review will be different from the others: I visited this place yesterday and today for breakfast as I was staying at the Hyatt. Yesterday my experience was pretty disastrous (slow service, lack of staff, general disorganisation, food not re-stocked, not the standard I’d expect from the Hyatt). I gave this restaurant a low rating on here and passed the feedback to the manager on duty. Following my feedback, it’s worth noting they offered me a free dinner and that I’ve been contacted by the director of F&B, a lovely gentleman called Patrick, whom I met today in person to discuss further my negative experience. On my visit to the Brasserie Du Park today, I experience a different restaurant: excellent service, all food stations are well staffed, well organised, staff very attentive and friendly, a total make over. I now rated it well as I appreciate the fast response in fixing the situation, truly remarkable, and this is how a business should respond to constructive feedback (pivot accordingly as fast as possible). On the basis of the above comments, this is my review. The restaurant offers seating inside and outside, with a great view of the marina and the creek. The food is well prepared, with a wide selection of flavours: freshly baked croissants (I loved the pistachio and charcoal ones!), a savoury station with cold cuts, a Middle Eastern section with hummus, foul etc, fresh fruits and juices, an Indian section with fresh dosa and other options. They also serve eggs cooked in a variety of ways and avocado/salmon on sourdough bread. The service today was impeccable and I’m happy to see one person’s feedback can impact so much. This place deserves a top notch review for the quality of food, the ambience, the service and most importantly, for accepting the feedback, learning from it and fixing the situation so promptly . Well done Patrick and team.
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