An absolute joke! - Bourbon Steak Scottsdale - Reserveringen te koop
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🤮 1/5 - An absolute joke!
By 👻 @bekolaah, 10/03/2022 3:00 am
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Are you sitting comfortably? Then I shall begin….. We have been staying in Scottsdale for the past week with my in laws who have been coming here for the past 20 years and therefore have visited many of the restaurants in the area but until last night never this one. We were all really looking forward to this! We were shown to our table and the first red flag was the TV screens in the restaurant showing the football. This is not acceptable in such a ‘high class restaurant’. We agree with other reviews that the wine list was ridiculously overpriced. We eventually decided on a bottle of red that was brought out by the Sommelier. Well, I use that title in the loosest term. I seriously doubt his wine knowledge especially when we questioned the chilled temperature of the Rioja reserva that we tasted to be told that ‘all the wine is chilled at the same temperature!’ Because we were not prepared to pay hundreds of dollars for a mediocre bottle of Cune Rioja reserva, we decided to just have a glass of wine with our meal but with that we couldn’t have the wine that we wanted and ended up with very average/poor glass of red. When my husband was trying to explain what we liked he was basically told to stop talking. To cut a long story very short the Sommelier tried to sell us a way overpriced bottle of wine and then stormed off in a strop when we tried it and said that it wasn’t good enough. He was downright rude! Now for the food. My husband and I both had the filet mignon which was lovely and perfectly cooked. My father in law had the prime rib that was chewy and tasteless. We needed a few litres of water to counteract the saltiness of the Brussel sprout side dish! Due to the overall poor experience that basically ruined our evening we were not happy to accept the full bill. Fair dues to the restaurant that we had 50% taken off our bill. When preparing to leave my husband noticed a guy (obviously a member of staff) watching us and politely wished him a good evening. He didn’t respond and just stood there. Again, just rude! But then it’s gets better. When questioned by my husband he said, and I quote ‘ I don’t need to say anything to you’ and basically frogmarched him out of the restaurant. Unbelievable! In all fairness the front of house guy ( the one who spent time in the UK playing tennis) and our waiter ( the one with the infectious laugh!) were both great. So disappointed as this place completely failed our expectations on so many levels. Would not recommend and will never return.
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