After a good beginning, disappointment at the end. - Bottiglieria 1881 Restaurant Kraków - Reserveringen te koop
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🙂 4/5 - After a good beginning, disappointment at the end.
By 👻 @Pawel J, 10/02/2023 3:00 am
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Everything was great, however... there was a "small" glitch when issuing the bill. I asked Mr. Kamil what the small print on the back of the menu "12.5% service fee" means? Of course, I had no complaints that the fee was not included in my bill, but Mr. Kamil took the bill without a word and after 10 seconds brought another one with PLN 210.13 added. I was immediately "punished" for my silly question. Sorry, but it looked like there were 2 bills prepared. If I hadn't said anything, I would have stayed with the first one, and the second one was ready for the "suckers" who were sticking out. Even if it was a mistake (I don't believe in mistakes in a 2** Michelin restaurant), it should have been covered by the person who made the mistake or by the restaurant, not the customer! In general, in my opinion, adding 12.5% to the bill at this price level (PLN 1,000 per person) is a gross exaggeration and simple greed. When buying a Ferrari, no one adds 12.5% for 2 hours explanations of how all the on-board systems work... It would have turned out the same, because I was planning to give a "fat" tip, but I stuck with a symbolic one and... we left the restaurant in disgust, promising ourselves NEVER EVER "Bottiglieria 1881" again! I emphasize that this absolutely does not apply to the excellent taste of the dishes, the brilliantly prepared menu and the mastery of Mr. Przemysław. Thank you, greetings to the entire crew, especially Mr. Luka, who promised that next time he would bring his Sambuca, which unfortunately was not on the liqueurs menu.
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