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Benjamin Steakhouse Prime New York Tripadvisor Reviews
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8 Reviews
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Great lunch
Although not on the lunch menu, they produced an excellent steak tartare. The prime lobster salad was also very good. Wines by the glass were also good and the Bordeaux was a 4 year old vintage. Service was good. Nice place. Only drawback is the restrooms: one hole only for a fairly large dining room.
Be the first to ReplyAll around great experience
We booked a last minute reservation. Such a great experience. Service was superb. The truffle butter is so good. Porterhouse for two was amazing. Brussels are a great. The wine list is outstanding, We will definitely be back again.
Be the first to ReplyBirthday weekend
My husband is a lover of steaks
He ordered Porter and myself a filet.
Both delicious ! Nice atmosphere and great service !
Truly the best restaurant and steakhouse in New York City!
It had been 8 months since my last outstanding visit to Benjamin Prime. I was hoping it had retained its level of excellence. I am happy to report that it not only has retained it -- but has actually exceeded it! The steaks and side dishes were amazing, the bartenders constructed our drinks perfectly; the service was friendly, efficient, and on-point all night; and the attention we received from the management enhanced our evening. Benjamin Prime has become one of the finest restaurants of any kind in New York City!
Be the first to ReplyAlways the Best Steak House in NYC
Benjamin’s Steakhouse “Prime” is still the best steakhouse in NYC. Had the opportunity to have a dinner in my honor in NYC last week. Picked Benjamin’s Prime based on my excellent prior experiences. As usual, the Benjamins Prime team over delivered. Food was outstanding as well as enhanced hospitality from Ben, Dikki, and Sean. They simply always do it perfect!
Me and our 17 guests totally enjoyed our special evening. The Alcove room was perfect.
Thank you.
We’ll be back again soon.
Quite perfect but not yet
Food and service deserve 5 stars
There is nothing bad to say about the caviar we ate as well as the blinis quality
The porterhouse was one of the best meat we had
Nevertheless we found two majors setbacks when you paid 600$ for two people:
The sommelier needs more glamour in opening the bottle. First you don’t pull out completely the aluminum cover that taps the cork, you just cut the top, then you make customer smells the cork, that the minimum ask when you drink a Pauillac Lynch Bages
The other part that was not at the food nivel, the noise, for sure not a romantic place when you need to shout to be heard
Quality team needs a brush up course
My intention was not to post this review. I even emailed this post to management asking for some acknowledgment that there was a problem. I received a response saying they would get back to me. But, they never did.
Below is the response from January 3.
“Good morning John,
I’m so sorry to hear that you had a negative experience with us on New Years Eve. I’m going to share your email with the managers at Benjamin Prime to discuss this with them. I’ll respond back to you with more details after I speak to them.”
Clearly, Benjamin Prime did not have a problem with this post. Only speaking for myself, I will not go to this steakhouse again and will not recommend it to anyone.
Here is the review:
I was part of a group of seven that dined at Benjamin Steakhouse Prime on New Year's Day. I ordered a large filet medium-well. When I received the steak, it had several obvious nodules of fat and fat around all of the edges. I informed the server but did not make a scene or ask for the manager, etc. I simply said, "this has a lot of fat." The server said we would get you another. I sat at the table and ate my baked potato…..so it would not get cold. I was never offered an apology or a "what can we do to make this right," etc. Everyone in the group ate while I watched. Later, a person (someone in a suit) said it would be out shortly. However, it had been several minutes; the others at the table were done; and, my baked potato was gone. I said, "we're done, and it's not needed." The person said, "ok, we will cancel it. Again, no apology. Here is my "filet beef." I spent over 90 minutes of my NYC vacation time at a high-end steakhouse that I can't get back. Ninety minutes of wasted time. Moreover, I ordered a filet, and all I got was a baked potato.
Management, I was expecting an above average experience. I have realistic expectations. A little more empathy would have been nice!
Fabulous steak
My family and I were welcomed warmly here. The service here was excellent. The steak I had was probably the best steak I have ever had, ever! If you are in the area and love steak, you have to visit!! Cooked to perfection and served sizzling. Sides were good too, as was the wine!
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