What a disappointment! Love their beer, hate this place. - Ballast Point Brewing Long Beach - Reserveringen te koop
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🤢 2/5 - What a disappointment! Love their beer, hate this place.
By 👻 @Highsierra57, 01/28/2020 3:00 am
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Ballast Point beers are among my favorites, so I was really looking forward to visiting this place. Other than the beer, everything about this place is wrong.
1. There is no hostess. We apparently missed the sign out front that read "Grab a menu & seat yourself".
2. There are no waiters. You have to go to the bar, wait in line and order your food & drinks yourself. If you want anything else (like another beer), repeat that process.
3. We had appetizers with our beer. They were overpriced and the portions were very small.
4. This place is LOUD, really LOUD. Good luck carrying on a conversation. And it wasn't even really crowded when we were there.
5. We wanted to order a couple of flights to sample some of the beer we had never had. Went to the "Flight Bar" to order and were told we could only have a flight of pre-selected beers of their choice, not ours.
6. Then we tried to order flights from the big bar and were told that we were not allowed to do that because it was the weekend. According to their "rules" you can only select your own flights during the week. Huh?
7. My sister in law bought a shirt from the gift shop and guess what? Another slow moving line! Only one cashier so while she was filling growlers the register was left unmanned while customers with simple, quick transactions waited and waited and waited....
I'll keep drinking their delicious beer but would never even consider coming here again. Such a shame because the location is beautiful and the place itself has a very nice casual, upscale look and feel. This place really needs help.
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