Aliz Hotel Times Square New York Yelp Reviews - Aliz Hotel Times Square New York - Trade Reserverings
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Aliz Hotel Times Square New York Yelp Reviews
Latest Reviews On Yelp
20 Reviews
0 Replys |
Pros: Clean room, nice location, comfortable beds.
Cons: expensive, check in was a nightmare, 1 elevator worked in a 40 story hotel, no microwave, outlets don't work properly.
Be the first to ReplyThe staff was beyond nice and accommodating.
The building was nice and clean and the bar on the 40th floor is a must! The atmosphere was chill and everyone was really nice. The bar tenders made good drinks as well. The bar tender in the lobby was nice and his drinks were superb! There were 2 staff members names Natasha and Brandon they were the best! And Diego from the bar/ lounge was very nice as well.
Be the first to Replyabsolute worst client services.
the only toiletries at check in were moisturiser and conditioner. no soap, so shampoo, no shower cap, nothing else. called front desk, 30 min later called again, 15 min later called again, 15 min later went down to lobby and we were told "request was closed" wtf??? called again. after two promises to "bring up personally" thenbit was CLOSED? was then told to CALL BACK IN 30 MIN!!! i, the guest, has to follow up. was also told THERE IS A SUPPLY SHORTAGE. so dont tell your guests that they need to figure out a solution to clean themselves????? this is MANHATTAN. a "Nice " hotel that cant keep a soap and shampoo supply???? what the h*ll? never again, just the idea that they couldnt take accountability and prolly rationed the soaps to the suites it BS
Be the first to ReplyClean room, comfortable bed, amazing water pressure in the
Clean room, comfortable bed, amazing water pressure in the shower. Staff was very polite and the location is perfect. You can venture out to nearby restaurants and bars or stay in the building and go to the rooftop bar or eat at the farm to table restaurant. Would stay here again in a heartbeat!
Be the first to ReplyMost amazing value for the price! So you might get 2
Most amazing value for the price! So you might get 2 welcome drinks and a $25 resort credit, this was the promo being run when I stayed there. Only negative is they don't have their own valet so they have a third party and charge $75 a night with no in and out. Most people don't drive much if at all when staying in town square so not the worst. I would say everyone staff wise was perfect, check out lady was a little stressed but she was handling it well. Bell hop, night security, and bar tender/barista all amazing. Might become my go to cheap, safe stay location in the city.
Be the first to ReplyI last minute needed a room and this place came recommended.
The price was awesome and looked great online. They definitely did not disappoint. Really nice, looks new. Very clean. Super comfy beds. Great location. It hit every mark with me. If I wasn't such an explorer id def go back but I will recommend.
Be the first to ReplyI checked in this hotel for 4 nights including New Year's
I checked in this hotel for 4 nights including New Year's Eve. First I want to say I really tried to give this place a good review but it just did not happen. This hotel is very expensive for the service and size of rooms. When you check in and check out there is always a mob of people waiting in the lobby. A large number of rooms is not available at the time of check in. It takes 1-1.5 hours to get your car from valet. Also pray to god the alarm does not go off in the Hôtel because it takes the staff forever to figure out what the problem is. They give you different stories as to why the alarm has gone off. Meanwhile it is 4am and you are once again in the middle of a mob of people who have no idea was is going on. I definitely will not stay here again. I only gave 1 star because it would not allow me to write a review without it but I would not recommend staying here for $500+ a night. It was not worth it.
Be the first to ReplyFriendly staff.
Housekeeping kept the rooms clean. Would definitely stay there if we ever go back to NYC.
Be the first to ReplyI did not appreciate security coming down to the business
I did not appreciate security coming down to the business center harrassing me about what I was doing down there, when the front desk gave me the key to take the elevator to the LL and wait while my room was being prepared. How would I have even known where the business center WAS, and how to get there, if the front desk had not directed me? Then I got to my room, which had a lovely balcony, but the heat did not work! So I was switched to the room on the floor above, with NO balcony. And it's not like the heat was much better in THAT room EITHER. I actually felt confined. I would not stay in that hotel again, UNLESS I had a room with a balcony. And I would need to bring my own heater if it's winter or fall.
Be the first to ReplyI have never had worst experience with a hotel stay than
I have never had worst experience with a hotel stay than this. My bag with clean underwear and socks was taken/stolen/missing after a regular housekeeping. The housekeepers left sponges in the room, misplaced bed covers, everything was don so sloppy. The hotel never offered any compensation for this inconvenience, which was mind blowing, someone literally took my personal stuff from a room I am paying $1300 for 2 nights. They even charge me at the end some additional fees. Allegedly they started a claim with their insurance but never heard back from them its been over a month. What a scam of a hotel and service staff. Stay away off this place if you don't want to be robed, literally.
Be the first to Replythe worse hotel i ever stayed at!!!! i was charged $586
the worse hotel i ever stayed at!!!! i was charged $586 dollars for smoking in the balcony. who the fuck charge someone from smoking in the balcony! these people have cameras yo watch out!! they will try to get you
Be the first to ReplyHonestly was not impressed with Aliz Hotel.
Service at the counter service was slow with only one person working making it difficult if and when help was needed. The rooms were also extremely small. I realize it's NYC but I have stayed in similar priced rooms that were bigger with better amenities. The scheduled amenities were also not present. My room package was supposed To have waters daily with the package I purchased and items like the coffee pods and soap/shampoo were not replaced after they were used even though we were staying for multiple nights. Really the only saving grace is the 40th floor bar which isn't really part of the hotel. I will say the room was clean and location was good (close to Times Square) but all in all I was unimpressed with hotel, it's service, and or the room.
Be the first to ReplyWe called and confirmed a early check in we got to the
We called and confirmed a early check in we got to the hotel at 10am with us being told we would be able to check in early Nope the lady in the front told us to come back it's currently 2:53 she told us are room isn't ready and it will be ready at 3 unbelievable completely unbelievable!! So your telling me in 5 mins my room will be ready book else we're
Be the first to ReplyI enjoyed the hotel! It's a great location, although really
I enjoyed the hotel! It's a great location, although really crowded and the lobby can be a bit chaotic, the hotel is a total of 40 floors and as long as you are high up enough, you don't really hear the noise at all. Bed and pillows were very comfortable (way better than the standard hotel). Mirrors in the small sized room are cute and sexy wink wink. Welcome 2 basic drinks and $25 credit towards the lobby bar (immediately 5 star). Staff was patient and knowledgeable (especially the concierge Christian and Bellmen Justin and Zac). One star off for the slightly moldy/ damp smell of the elevator and the gym area (downstairs), and for the reason that there was no regular weights/ gym and merely peloton bikes. Would recommend going upstairs to the rooftop lounge for dinner/ drinks :)
Be the first to ReplyI did not stay at the hotel.
However, I have visited the rooftop lounge on the 40th floor more than once. The customer service did not work for me. The bleach smell and air freshners throughout triggered an immediate migraine.I wont be back.
Be the first to ReplyYou get what you pay for.
This hotel is one of the cheaper places in Midtown and with good reason. There are 270 separate rooms but only 3 elevators. During our one week stay, one of the elevators malfunctioned 6 times. Simultaneously, another elevator was reserved for a private event. As a result, there was a 30 minute wait to use the elevators. Additionally, housekeeping only stops by every couple of days and needs to be constantly reminded to bring fresh towels. The bedding has stains on it and you sink into it.
Be the first to ReplyStaff was very nice, room was clean.
If you are looking for a comfortable bed, this NOT your place. Beds sink and are old. Besides that ...all good!
Be the first to ReplyNot a good experience at this hotel.
Two separate towels had red stains and the bed sheets had stains on them as well. The do not disturb light was not working for our room so we had no choice in the matter even though we advised housekeeping that we did not require cleaning during our stay. They still entered to clean. In addition, the bed sheets were from the 1800s. Will not be staying in this hotel ever again.
Be the first to ReplyCheese is the best thing ever and I think you will find it
Cheese is the best thing ever and I think you will find it on the cheeseburgers downstairs.But you will not find it in your room, which is good because it does not belong thereThe elevators are really really, really, really slow.
Be the first to ReplyLoved everything about this hotel , great customer service
Loved everything about this hotel , great customer service , super clean , nice room with view , will be staying here every time i visit NY
Be the first to Reply